Privacy Policy

Introduction

At Dentelix, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, place an order, or contact us.

We value your trust and are committed to handling your personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Dentelix website, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.

1. Who We Are

This Privacy Policy applies to the Dentelix website and all products and services provided by Dentelix.

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us using the details provided in the Contact Us section.

2. Information We Collect

We may collect the following information when you use our website:

  • Full Name

  • Company or Practice Name

  • Email Address

  • Telephone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely by payment providers)

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Order History

  • Marketing Preferences

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Create and manage your account

  • Respond to enquiries

  • Provide customer support

  • Improve our website and services

  • Send order confirmations and delivery updates

  • Prevent fraud and maintain website security

  • Comply with legal obligations

  • Send promotional emails (only with your consent)

4. Cookies

Dentelix uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance.

You can manage or disable cookies through your browser settings at any time.

5. Data Security

We use industry-standard security measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

Although no online system can guarantee complete security, we continuously monitor and improve our security practices.

6. Sharing Your Information

We never sell your personal information.

Your information may be shared only with trusted third parties where necessary, including:

  • Payment Providers

  • Delivery & Courier Services

  • Website Hosting Providers

  • Analytics Services

  • Marketing Platforms (with consent)

  • Legal Authorities where required by law

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Withdraw consent

  • Object to processing

  • Request data portability

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Dentelix

📍 32 Staythorpe Road, Leicester, LE1 2JU, United Kingdom

📧 dentalsupplyhubuk@gmail.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

The latest version will always be published on this page with the updated revision date.